Frequently Asked Questions

What sets your juices apart from others on the market?

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Are your juices 100% natural?

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Are your juices suitable for all ages?

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How do you ensure the freshness of your juices?

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Are your juices a good source of vitamins and minerals?

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How do you source your ingredients?

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Are your juices cold-pressed?

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Do you offer juice cleanses?

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What is the shelf life of your juices?

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Can I freeze the juices?

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How long does delivery take?

We aim to deliver within 24-48 hours of receiving your order. Delivery times may vary depending on your location and the availability of our juices.

Can I schedule my delivery?

Yes, during checkout, you can select a preferred delivery date. We will do our best to accommodate your request and ensure your juices arrive fresh.

Do you offer same-day delivery?

Same-day delivery is available in select areas for orders placed before [time]. Check our delivery options at checkout to see if it’s available in your region.

How do I track my order?

Once your order is dispatched, you’ll receive a tracking link via email or SMS to follow the delivery status in real-time.

Can I change my delivery address after placing an order?

If you need to change your delivery address, please contact our customer support team as soon as possible. We’ll do our best to accommodate the change if the order hasn’t been dispatched yet.

What ingredients do you use in your juices?

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Do your juices contain any added sugars?

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Are your juices vegan and gluten-free?

Yes, all of our juices are 100% vegan, gluten-free, and dairy-free, making them suitable for a wide range of dietary preferences.

How should I store the juices?

Our juices are perishable and should be stored in the refrigerator immediately upon delivery. For the best taste and nutrition, we recommend consuming them within 3-5 days.

Can I customize my juice?

Currently, we offer a wide variety of pre-designed juices, but we also offer a "Build Your Own Juice" option where you can select the ingredients you love.

What's your return policy?

Due to the perishable nature of our juices, we do not accept returns once the product has been delivered. However, if there are any issues with your order, please contact us and we will make it right.

What should I do if I receive the wrong juice order?

If you receive the wrong items, please reach out to us within 24 hours of delivery. We will either send you a replacement or issue a refund, depending on your preference.

Can I return juices if I don’t like the taste?

Unfortunately, we cannot accept returns for taste preferences since our juices are made fresh to order. However, we encourage you to try a variety of our blends, as taste can vary depending on the ingredients.

Can I cancel my order after it has been placed?

You can cancel your order within [X] hours of placing it, as long as it hasn't been processed or shipped yet. Once your order is in production, it cannot be canceled due to the perishable nature of the product.

What happens if I miss my delivery?

If you miss your delivery and the juices are left at your door, they are your responsibility once delivered. Since the products are perishable, we recommend ensuring someone is available to receive the delivery. Unfortunately, we cannot offer refunds or replacements for missed deliveries.

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